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Privacy
At TerryWhite Chemmart Caringbah, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our pharmacy and website.
1. Information We Collect
Personal Information: We may collect personal identification information from you in various ways, including when you visit our pharmacy, use our services, register on our website, place an order, subscribe to our newsletter, or in connection with other activities, services, features, or resources we make available. This may include your name, address, email address, phone number, date of birth, health information, and prescription details.
Non-Personal Information: We may collect non-personal identification information about you whenever you interact with our site. Non-personal identification information may include the browser name, the type of computer, and technical information about your means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.
2. How We Use Collected Information
TerryWhite Chemmart Caringbah may collect and use your personal information for the following purposes:
- To provide and manage healthcare services: We use your health and prescription information to dispense medications and provide other health-related services.
- To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
- To improve our site and services: We may use feedback you provide to improve our products and services.
- To process transactions: We may use the information you provide about yourself when placing an order only to provide service to that order.
- To send periodic emails: We may use the email address to send you information and updates pertaining to your order or to respond to your inquiries, questions, and/or other requests.
3. How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site and in our pharmacy.
4-Security of Personal Information
We take reasonable steps to protect personal information from unauthorized access, use, or disclosure. This includes implementing physical, electronic, and managerial safeguards to secure the information we collect.
5-Access and Correction of Personal Information
You may request access to or correction of your personal information held by us. We will respond to such requests in accordance with the APPs and Privacy Act requirements.
6-Privacy on our website (cookies)
Cookies may be used on some areas of our websites www.twcmcaringbah.com.au to allow a website to observe how a user navigates within a
website. If you are concerned about the use of cookies, you can configure your web browser to reject or delete cookies. By acceptance of our
cookie, you will be permitted access to all pages of the site. A user who does not accept the cookie from the site may not be able to access
certain areas of the site.
7-Links to other external websites
Our site may contain links to other websites. We do not have any control over those websites and we are not responsible for the protection
and privacy of any personal information which you provide whilst visiting those websites.
Contact Us
If you have any questions, concerns, or complaints regarding our handling of personal information or this Privacy Policy, please contact us at caringbah@pharmacygroup.com.au or call 02 9524 6237
Changes to Privacy Policy
We may update or amend this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this Policy periodically.